Refund policy

All STR Natural Inc. product sales are final, and there are no exchanges, no refunds, and no credits issued.  

Damaged or incorrect items will be replaced. Email us within 3 days of received damaged products with a photo.

We hope you love your purchase, but we understand that some things just don't work out as planned.  

Because STR Natural Inc. creams and supplements are clinical grade, The creams and supplements need to be used for 3-6 months for gentle soothing relief because it is working with your body and your skin health.

Please be patient and continue use for the creams and supplements to help you with your skin care needs. Our support team is here for you.

Any questions please email us .

Email: customercare@strnatural.com