Frequently asked questions

Eczema (also known as atopic dermatitis) is a skin condition that is characterized by itchy, irritated, scaly, dry, rough, and skin rashes. It is cause by inflammation beneath your skin. The contributing factor of an overactive immune system imbalance causes this chronic inflammatory disease condition. 

Dry Skin, Scaly Skin, Rough Skin, Bumpy Skin, Red Skin, Discolored Skin, Itchy Skin, Inflamed Skin, Crusting Skin, Oozing Skin, Cracking Skin, Thickening Skin, Swelling Skin

Our products and creams are very gentle, safe, and effective, and have been clinically used for decades. Babies, newborns, and high sensitivity individuals often use our products and creams. However, we do realize that each individual is unique and different. Therefore, if an allergic reaction occurs, discontinue use immediately and consult your doctor or pharmacist. Generally for babies, sensitive individuals, and if you are unsure, it is recommended to skin patch
test the cream(s) and to begin our dietary supplements at the lowest increments under directions of use. Stop use and ask a physician if: Condition worsens, Symptoms lasts more than 7 days, or clear up and occur again within a few days.

For newborns, infants and children refer to skin patch test first below.  The creams are safe for baby’s sensitive skin and could be utilized daily, right
away, and as needed by following the directions on the label/box. Store the dietary supplements in a cool/dry place. When you are ready to begin administering dietary supplements for your little one, please contact us via
email: customercare@strnatural.com or online chat (if available) for specific directions regarding all internal products and dosages for children. Stop use and ask a physician if: Condition worsens, Symptoms lasts more than 7 days, or clear up and occur again within a few days.

For babies and sensitive individuals, it is recommended to spot test the creams before regular use. Apply a small amount of cream on the arm of the baby or sensitive adult and wait 30 minutes. After 30 minutes, any sensitivities or
irritations occur, wipe cream off immediately and rinse with warm water. Wait one day and try the spot test again on a different spot of the arm the following day. Repeat for 3 days straight on different parts of the arm to
determine the reaction/sensitivity to the cream. If no irritations occur and the spot test was successful, then apply on the arm and leave cream on overnight to double check the spot test results. If everything is fine, now you are ready to use it on the affected area regularly. 

Please first read the spot test directions. If you are ready to use the cream(s). Begin by taking before photos of the affected area(s) first it is important to
document this with your camera and through photography under flash.  Apply A thin layer of the cream(s) on your greatest problem area first and GENTLY
work or massage it into the skin. Apply and do not scratch the affected area.

First apply Original Skin Health A Cream wait 5 minutes and then apply Original Skin Health M Cream, Apply the cream(s) 2-3 times daily and as needed on affected area.  Our creams are safe to use every day on adult’s and baby’s sensitive skin. Stop use and ask a physician if: Condition worsens, Symptoms
lasts more than 7 days, or clear up and occur again within a few days.

Take 1-3 capsules three times a day for The Original Yellow Cleanse and Take 1- tablets three times a day for The Original Complex. If you are of weak constitution or on the sensitive side, start with the lower dosage and increase slowly, in increments and as needed. For children, when you are ready to begin administering dietary supplements for your little ones, please contact:  customercare@strnatural.com or online chat (if available) first for specific directions regarding all internal products and dosages for children. If allergic reactions occurs or side effects occur, then stop use and consult a physician or a healthcare professional.

In the clinic, we see many and various people suffering from skin conditions, it is most important that you do not scratch the affected area. For skin to improve, a period of 3-6 months is needed.  Please be patient and begin building good habits daily starting today. If you scratch the area, you are reopening and making the condition worse and not better. It is extremely important that you do not scratch the affected area. Each time you scratch the area, your 3-6 months’ time clock starts over again for that area. Applying the cream will help give attention to the itchy area, so by simply applying the
cream every time you feel itchy, you are helping to alleviate itching, so don’t scratch. Another way to alleviate the itch, if it is really bad and bothersome,
is gently patting the area with light taps while you are applying the cream. Remember you are establishing good habits, so please be encouraged to begin today. And take the dietary supplements three times daily and follow the directions on the label.

It is so important that you do not scratch the affected area. Keep fingernails clean and trimmed during these 3-6 months and if you are a nighttime scratcher and
have the habit of scratching while you are sleeping, please wear a pair of gloves. Consult your physician or healthcare professional for additional help.

Please do NOT use these products if you are pregnant or lactating. 

The Original Skin Health A Cream – Temporarily protects and helps relieve minor skin irritation and itching due to rashes and eczema.

The Original Skin Health M Cream – Temporarily helps protect and helps relieve minor
skin irritation and itching due to rashes and eczema.

Temporarily dries the oozing and weeping of poison: ivy, oak, sumac.  Helps treat and prevent diaper rash. Protects chafed skin associated with diaper rash and helps seal out wetness.

Temporary helps with local discomfort and itching associated with hemorrhoids when used
around the anus/rectum.

Initially when you apply the creams(s), sometimes there will be more redness or irritation for the first 15-30 minutes on the affected areas, this is to be expected.  Later, the irritation should alleviate. Stop use and ask a physician if: Condition worsens, Symptoms lasts more than 7 days, or clear up and occur again within a few days.

The creams will last according to your needed use and body area application. It will vary from individual to individual. 

Please store the creams and supplements in a cool dry place.

Our products have been clinically used for 30 years. In the before and after photos on our site, these customers used the products between 2 months to 8 months.  Please be patient and follow the instructions and most importantly do not scratch the affected area. Doing your part will help the products and creams could reach maximum efficacy.  We recommend using our products for at least 3 months.

Please order our products from our online store.

Currently our products are manufactured in U.S.A. and sold and shipped only in the mainland U.S.A. (excluding Hawaii and Alaska).

We will ship to you via UPS ground and that could take 5-7 days to receive your order, plus 1-2 days for us to process your order at our facility. If you would like the order
expedited, proper fees will be applied when you make an online purchase.

Please keep a 30-minute time difference between taking our supplements and other company’s dietary supplements.Please keep a 1-hour time difference between taking our supplements and drug medications

The creams could be used regardless of food in the stomach or not. The supplements are recommended to be taken with food and not on an empty stomach, but we do have people who do take it without food, and they are fine. Perhaps if you would like to be those that take it without food in the stomach, start with the lowest dosages first and work your way up to the normal daily dosage.

 

Results depend on the individual - strong constitution people tend to see results faster than weak constitution patients, people who developed the conditions
recently tend to see results faster than those who developed it over many years, younger people tend to see results faster than elderly people, and people that follow the advice of doctors tend to see results faster than those who disregard the advice.  Photos of the before and after customers on our website used our products for at least 2 months.  

INDIVIDUAL RESULTS WILL VARY.  THESE PRODUCTS ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE.

STR Natural will be adding more products to our product line, please email customercare@strnaturalproducts.com to be added to the waitlist
to be notified first of new product launches.

Please be sure to include

Your
Name:

Email
Address:

Phone
Number:

Preferred
notification method:

The creams will last according to your needed use and body area application. It will vary from individual to individual.

Please store the creams and supplements in a cool dry place.

Our products have been clinically used for 30 years. In the before and after photos on our site, these customers used the products between 2 months to 8 months. Please be patient and follow the instructions and most importantly do not scratch the affected area. Doing your part will help the products and creams could reach maximum efficacy. We recommend using our products for at least 3 months.

Please order our products from our online store.

Currently our products are manufactured in U.S.A. and sold and shipped only in the mainland U.S.A. (excluding Hawaii and Alaska).

We will ship to you via UPS ground and that could take 5-7 days to receive your order, plus 1-2 days for us to process your order at our facility. Additional fee to be applied for the expedited order.

Please keep a 30-minute time difference between taking our supplements and other company’s dietary supplements. Please keep a 1-hour time difference between taking our supplements and drug medications.

The creams could be used regardless of food in the stomach or not. The supplements are recommended to be taken with food and not on an empty stomach, but we do have people who do take it without food, and they are fine. Perhaps if you would like to be those that take it without food in the stomach, start with the lowest dosages first and work your way up to the normal daily dosage.